Guys and Dolls,
A couple of the .NET guys here have been working on a Flex project. It uses the Preloader and then loads their own Loader.swf and hides it once the Chart Data loads. It worked fine on their Unit Test box and they moved it to Production and it never hides the Loader.swf on a few different computers. IE 6 or 7 doesn't matter, it has worked in both. It has failed on a Win2000 box and an XP box. All FlashPlayers are 9,0,124,0.
One guy installed the debug player on one computer and it made it work.
Is there something with .NET deserialization or security that would cause it to break on a multi-load server (keep in mind I'm a designer or a devigner as we're now called) but I am not much help for them except for trying to explain that the String types they are checking from the web service may not translate well.
Any help or insight the code geniuses can provide me would be great. Any questions I should ask them?
Are they using flashvars? if so check the flashvar object is not empty before using it. Are you using getURL or navigateTo if so maybe get flash to ask javascript. Check the plugin versions numbers are definitly what you think they are. With debugger see what the flashLog.txt gives and if it throws errors, the normal one sometimes fails silently. Check crossdomain.xml stuff and dir structures, for instance loaded files need to be located relative to the html not the preloader swf, check upload files as binary not ascii. Are the load paths relative or absolute which way are the slashes. But really no idea, just a list of silly questions that might or might not be relevant.
Plugin versions was my first check. Both said 9,0,124,0 from the right click menu. Will have them check flashLog.txt (they use Flex Builder so I haven't checked their debugger). They are claiming there is no crossdomain issues (I have lectured them on crossdomain.xml since I moved over to work with the .NET guys here) And I also taught them the "relative to the html" thing despite their claims that it "can't be so." (I have to put a _rootfolder flashVar in all my Flash apps because they don't let me work in "their area." :P)
I don't know the app other than they Flex mxml is loading a .NET web service and it worked fine in all web servers except when they moved it all to Production. The web service passes the log in and they user clicks to a pie chart drawn up from the stats data. That's it. But on certain computers it works and others it doesn't from this server. It worked on all the computers in their test lab from the unit test server. They got it to work on one computer by installing the debug version of the FlashPlayer, so it's some sort of security thing, but I am not a server guy. Is it possible in regards to using CAPS in varNames being passed between Flash and .NET? I told them the deserialization process between .NET and Flash sometimes means a String is not a String even though you think your .NET app is perfect!
I don't know but I thank you for the questions and insight. They are all good questions.